When i brought this for the desire regarding their transformation manager, product sales do said he would maintain the number and you may augment that which you and that never ever occurred (fifth broken promise) and you will like the loan office product sales movie director is actually slow so you can react rather than answered two voicemails and something email. Just after like a horrific experience, We called a customer care associate. She talked along with her manager and you can were able to score my personal mortgage transferred to a new financing officer out from the exact same place of work. I was dreaming about an informed with a brand new loan officer unfortunately the new financing administrator was only just like the inexperienced and you may amateurish once the past mortgage officer and come up with issues bad (such as for example, anticipate the interest rate lock in order to expire, enhanced mortgage interest rate, improved points to $20k no matter if I stated that circumstances were a great deal breaker, left loan amount at $510k knowledge regardless of if I asked to reduce the loan amount down to $475k, did not respond to voicemails otherwise emails to have weekly, generated multiple claims and you may bankrupt everyone, etcetera. Continue reading →